--- title: Modify signatories description: Modify signatories while a signature workflow is in progress. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-pause-signature.html release: australia product: Contract Management Pro classification: contract-management-pro topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Signature workflow for a contract request, Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management] --- # Modify signatories Modify signatories while a signature workflow is in progress. ## Before you begin - Configure the system property **maximum\_signature\_pause\_duration** to define the time duration for which the signature workflow is be paused after you select to modify signatories option. The minimum value that can be set is 8 hours and the maximum is 24 hours. For more information, see [Configure signature pause duration when modifying signatories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-pause-sig-property.md). - Modify signatories option is only available for wet signature workflow and Electronic signature workflow with Docusign electronic signature provider integration. Role required: sn\_cm\_core.contract\_fulfiller ## About this task Use the **Modify signatories** option to pause the signature process when you want to add, modify, reorder or remove a signatory. If the signature process is not resumed within the configured time duration \(as defined by the system property **maximum\_signature\_pause\_duration**\), any changes made to the signatories are automatically reverted, and the signature process resumes from its previous state. - You can select the option to modify signatories only when the contract request is in Awaiting signature state. - You can only remove, modify, or reorder signatories who have not yet signed the contract document. - When the signature process is paused, signatories with pending signature task will not be able to access the contract document from the already received signature request email. - For signature block based contract requests, you can perform add modify, remove and reorder actions. - For participant based contract requests, you can only perform modify and reorder actions. ## Procedure 1. Navigate to your workspace. 2. Open the contract request which is in Awaiting signature state. 3. Select **Modify signatories**. - The Contract Status updates to Signature Paused. - The activity stream records the modify signatories action. 4. Select **Modify** on the confirmation screen. 5. Navigate to **Signatories** tab. 6. Modify signatories.
| Action | Steps |
|---|---|
| **Add signatories** | 1. Select **Add**. 2. Select **Internal** or **External**. 3. Fill in the details. 4. Select **Add**. **Note:** The **Add** option is not available for self-served contract requests using contract templates with participant-based signatories. |
| **Edit signatory** | 1. Select a signatory from the list by clicking on the signatory order. Signatory details page is displayed. 2. Modify the fields. 3. Select **Save**. |
| **Reorder signatories** | 1. In the **Signing Order** column, select the order value for a signatory. 2. Enter the signing order number. To group two or more signatories to sign at the same time, assign them the same signing order. 3. Select outside the field, or select **Save**. |
| **Remove signatories** | 1. Select the signatory by checking the corresponding check box. 2. Select **Remove**. **Note:** The **Remove** option is not available for self-served contract requests using contract templates with participant-based signatories. |