---
title: Conduct a roll call as an on-site responder
description: Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/conduct-roll-call.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage impacted people, Critical Event Management, Health and Safety, Employee Service Management]
---

# Conduct a roll call as an on-site responder

Mark the status of the impacted people in a critical event in the responder portal. You can also manually add more impacted people in the list.

## Before you begin

Role required: sn\_critical.responder

## Procedure

1.  Log in to the responder portal through the email sent by an agent.

2.  On the critical event, select **Show Details**.

3.  Mark the status of the impacted people.

<table id="choicetable_pgz_fm4_ndc"><thead><tr><th align="left" id="d269873e78">

Status

</th><th align="left" id="d269873e81">

Description

</th></tr></thead><tbody><tr><td id="d269873e87">

**Accounted**

</td><td>

Choose one of the following:-   Select the check mark \(\[Omitted image "green-check-mark-icon.png"\] Alt text: Check mark icon\) for the individual.
-   Select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select **Accounted**.


</td></tr><tr><td id="d269873e124">

**Need Help**

</td><td>

Select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select **Need Help**.

</td></tr></tbody>
</table>4.  If you must undo or change the status of an individual, select either the **Accounted** tab or the **Need Help** tab and find the individual.

    -   To undo the status and mark the individual as **Unknown**, clear the check mark \(\[Omitted image "green-check-mark-icon.png"\] Alt text: Check mark icon\).
    -   To change the status, select the More actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\) and select the desire status.
5.  If you must add an impacted person manually, select the **Add Person** button.


**Parent Topic:**[Manage impacted people](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/manage-impacted-people.md)

**Related topics**  


[Generate impacted people list]()

[Add a person manually to the impacted people list]()

[Export an impacted people list]()

[View an impacted person record]()

[Mark the status of impacted people as an agent]()

[View notifications received]()