---
title: Configure emergency procedures for employee portal
description: Configure the knowledge articles that appear in the Policies and Procedure section of the Workplace Emergency page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/configure-emergency-procedures-for-employee-portal.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Critical Event Management, Health and Safety, Employee Service Management]
---

# Configure emergency procedures for employee portal

Configure the knowledge articles that appear in the Policies and Procedure section of the Workplace Emergency page.

## Before you begin

Role required: admin

## Procedure

1.  To learn about the different ways to add knowledge articles, see [Create a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-knowledge-article.md).

    **Note:** Articles for Emergency plans, Emergency contacts, and Emergency submission guidelines are available with the application. You can also edit these knowledge articles as needed for customization and publish.

2.  To edit the knowledge articles, see [Edit a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/edit-knowledge-article.md).