---
title: Impacted people status
description: Descriptions of the possible statues for impacted people.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/impacted-people-status.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Critical Event Management, Health and Safety, Employee Service Management]
---

# Impacted people status

Descriptions of the possible statues for impacted people.

|Status|Description|
|------|-----------|
|Unknown|Default status. No information is available about the impacted person.|
|Accounted|Impacted person is traced and confirmed safe.|
|Need Help|Impacted person is traced and needs medical attention or other assistance.|

**Parent Topic:**[Critical Event Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/critical-event-management-reference.md)