---
title: View an impacted person record
description: View and track the status of an impacted person's record as an agent in Critical Event Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/view-impacted-person-record.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage impacted people, Critical Event Management, Health and Safety, Employee Service Management]
---

# View an impacted person record

View and track the status of an impacted person's record as an agent in Critical Event Management.

## Before you begin

Role required: sn\_critical.agent

## Procedure

1.  Navigate to **Workspaces** > **Health and Safety Workspace** and select the **Critical Event Management** tab.

2.  Open the critical event.

3.  Select the **Impacted people** tab.

4.  Select the individual from the **Total Impacted** list to view that person's record.

    The record shows the following information:

    -   Phone number
    -   Email
    -   Critical event number
    -   Name
    -   State of the emergency
    -   Job title
    -   Last date and time the person responded
    -   Location of the critical event
    -   Status
    -   Manager
    -   Present on Site
    -   Notes
    The record also shows the activity stream and notifications.


**Parent Topic:**[Manage impacted people](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/manage-impacted-people.md)

**Related topics**  


[Generate impacted people list]()

[Add a person manually to the impacted people list]()

[Export an impacted people list]()

[Mark the status of impacted people as an agent]()

[View notifications received]()

[Conduct a roll call as an on-site responder]()