--- title: Add a Safe Workplace audience for Emergency Outreach description: Add a collection of users for Emergency Outreach notifications. Target specific users based on criteria such as location, department, or group. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/emergency-outreach/add-sw-audience-outreach.html release: australia product: Emergency Outreach classification: emergency-outreach topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure Emergency Outreach notifications, Emergency Outreach, Emergency Response Management, Employee Service Management] --- # Add a Safe Workplace audience for Emergency Outreach Add a collection of users for Emergency Outreach notifications. Target specific users based on criteria such as location, department, or group. ## Before you begin The Safe Workplace audience feature is available if you have purchased Employee Readiness Core. Role required: sn\_imt\_checkin.checkin\_admin or admin ## Procedure 1. Navigate to **All** > **Emergency Outreach** > **Safe Workplace Audience** and click **New**. 2. In the **Name** field, enter a descriptive name for the audience. For example, `Building C Network Group` or `Facilities employees reporting to Bob`. 3. Indicate the users who should receive notifications.

Method	Action
Add users manually	Select the users that you want to add to the audience in the Users field.
Upload a spreadsheet of users	Select the link to add a file in the Upload file field. The header of the first column of the spreadsheet must be `user_name` if you upload a list of user IDs or `email` if you upload a list of email addresses. Note: If you have more than 500 entries, split the spreadsheet into multiple files.
Use additional criteria based on common User \[sys\_user\] table fields	1. Select values for the Groups, Roles, Companies, Locations, or Departments fields. 2. Select a value in the Audience criteria field. - Include all of the users listed in the Users field and any additional users who fulfill at least one of the other criteria by selecting Any of the criteria \(OR\). - Include only users who fulfill all selected criteria by selecting All the criteria \(AND\). Any users listed in the Users field are included in the audience only if they also fulfill all the additional criteria.
Enter conditions in the condition builder	1. Either retain the default setting of the User \[sys\_user\] table or select a different table and select a column in that table to view its fields. The condition builder lists fields based on your selection. Scroll to the bottom of the list and select Show related fields to view fields from related tables. The number of users that the audience will contain is shown below the Audience criteria field. As you add criteria, check this number to ensure that users are added and filtered as you intend. 2. Create the condition. For example, you could specify one floor of a particular building or users who report to a particular manager.

4. Select **Submit**.

Method	Action
Add users manually	Select the users that you want to add to the audience in the Users field.
Upload a spreadsheet of users	Select the link to add a file in the Upload file field. The header of the first column of the spreadsheet must be `user_name` if you upload a list of user IDs or `email` if you upload a list of email addresses. Note: If you have more than 500 entries, split the spreadsheet into multiple files.
Use additional criteria based on common User \[sys\_user\] table fields	1. Select values for the Groups, Roles, Companies, Locations, or Departments fields. 2. Select a value in the Audience criteria field. - Include all of the users listed in the Users field and any additional users who fulfill at least one of the other criteria by selecting Any of the criteria \(OR\). - Include only users who fulfill all selected criteria by selecting All the criteria \(AND\). Any users listed in the Users field are included in the audience only if they also fulfill all the additional criteria.
Enter conditions in the condition builder	1. Either retain the default setting of the User \[sys\_user\] table or select a different table and select a column in that table to view its fields. The condition builder lists fields based on your selection. Scroll to the bottom of the list and select Show related fields to view fields from related tables. The number of users that the audience will contain is shown below the Audience criteria field. As you add criteria, check this number to ensure that users are added and filtered as you intend. 2. Create the condition. For example, you could specify one floor of a particular building or users who report to a particular manager.