--- title: Set up Emergency Self Report description: To set up Emergency Self Report, install the application. Then configure user access, a dedicated knowledge base, and system properties.You can install Emergency Self Report if you have the admin role.Several types of components are installed with Emergency Self Report, including tables and user roles.Configure Emergency Self Report to align with your business needs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/emergency-self-report/set-up-emergency-self-report.html release: australia product: Emergency Self Report classification: emergency-self-report topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 7 breadcrumb: [Emergency Self Report, Emergency Response Management, Employee Service Management] --- # Set up Emergency Self Report To set up Emergency Self Report, install the application. Then configure user access, a dedicated knowledge base, and system properties. **Parent Topic:**[Emergency Self Report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/emergency-self-report/emergency-self-report.md) ## Install Emergency Self Report You can install Emergency Self Report if you have the admin role. ### Before you begin Role required: admin
| Type | Instructions |
|---|---|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. |
| Role title \[name\] | Description | Contains roles |
|---|---|---|
| Self report user \[sn\_imt\_quarantine.crisis\_task\_user\] | Access the Emergency Self Report Dashboard to report health status. | notify\_view |
| Crisis task users\[sn\_imt\_quarantine.humanResourceTeam\] | View and manage HR tasks, submit updates for other users, and import crisis tasks. Also grant the self report user role. | notify\_view |
| Table | Description |
|---|---|
| Crisis Task\[sn\_imt\_quarantine\_crisis\_task\] | Contains all self report crisis tasks, including HR crisis tasks. |
| Crisis Task Status Log\[sn\_imt\_quarantine\_crisis\_task\_status\_log\] | Contains a history of all reported health statuses for each user. This table is only populated when the **sn\_imt\_quarantine.enable.health.status.log** property is set to `true`. |
| Bulk Import Crisis Tasks\[sn\_imt\_quarantine\_bulk\_load\_crisis\_task\] | The Import Set table for importing reported health statuses from an Excel spreadsheet to create crisis tasks in bulk. When you load data from the Excel file into the application, the imported records are first saved in this import set table. After you run the transform or execute the scheduled import script, the records are copied to the Crisis Task table. |
| Property name | Description |
|---|---|
| sn\_imt\_quarantine.crisisSubmitMessage | Configure the message that is displayed to users after they submit a health status.\[Omitted image "emergency-self-report-message-example.png"\] Alt text: Sample information message. |
| sn\_imt\_quarantine.openTasksInfoMessage | Configure a tooltip for managers who are viewing open tasks for their direct reports.\[Omitted image "emergency-self-report-direct-report-msg.png"\] Alt text: Message for My direct reports' open tasks. |
| Property name | Description |
|---|---|
| sn\_imt\_quarantine.enable.health.status.log | When this property is set to `true`, a new record is created in the Crisis Task Status Log table \[sn\_imt\_quarantine\_crisis\_task\_status\_log\] every time that a user health status update is submitted. Crisis task records have a Crisis Task Status Logs related list that shows all health status updates for that crisis task. When this property is set to `false`, the Crisis Task Status Log table is not populated.The default value is `false`. |
| sn\_imt\_quarantine.data.retention.period | Sets the number of days that records are stored in the Crisis Task Status Log table \[sn\_imt\_quarantine\_crisis\_task\_status\_log\] before they are deleted.The default value is 30 days. |
| sn\_imt\_quarantine.fetchTaskQuery | Determines the data that is visible in the Emergency Self Report dashboard in the My direct reports' open tasks section. The default value is to show only P1 and P2 requests, incidents for the last month, and those assigned to the manager's direct reports: ``` sys_created_on>=javascript:gs.beginningOfLastMonth() ^active=true^assigned_to.managerDYNAMIC90d1921e5f510100a9ad2572f2b477fe ^sys_class_name=incident^ORsys_class_name=sc_task ^ORsys_class_name=sc_request^priorityIN1,2 ``` |
| sn\_imt\_quarantine.healthStatusChangeTaskBehavior | Sets the behavior of crisis tasks for users who update their health status after their most recent crisis task is closed. When the value is `update`, the user’s most recent HR crisis task is reopened and their health status is updated with their new reported status. When the value is `create`, a new HR crisis task is created if an open one doesn’t already exist for the user's newly reported status. The default value is `update`. |
| sn\_imt\_quarantine.healthStatusesToTriggerTaskReopen | Sets the health statuses that reopen tasks or create new tasks if reported by a user after their most recent crisis task is closed. By default, the statuses that reopen or create new tasks are **In quarantine** and **Reporting symptoms**. |
| sn\_imt\_quarantine.hrGroup | Members of the global response team, who will have access to your team's user records. You can add a role to a group to act as a global response team or you can add the role directly to the users. |
| sn\_imt\_quarantine.MaxOrgLevelLimit | Number of levels in your organization structure. For example, If you have CEO, VP, Director, Manager, and Individual Contributors, you have five levels in your organization structure. |
| sn\_imt\_quarantine.outSickDuration | The time frame \(in days\) after which users are safe to return to work if sick.The default value is 20 days. |
| sn\_imt\_quarantine.quarantineDuration | The time frame \(in days\) after which users are safe to return to work if self-quarantined.The default value is 14 days. |