--- title: Configure Application Registry on the ServiceNow instance description: Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment.Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment by editing existing Microsoft Teams Chat self-configured app application registry.Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment by creating a Microsoft Teams Chat self-configured app application registry. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/app-registry-chat-single-tenant.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Configure Request-based chat on the Microsoft Azure portal, Integration for Employee Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management] --- # Configure Application Registry on the ServiceNow instance Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment. You can register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment using one of the following methods. - [Edit existing Microsoft Teams Chat self-configured app application registry](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/app-registry-chat-single-tenant.md) \(Recommended\) - [Create an application registry for Microsoft Teams chat self-configured app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/app-registry-chat-single-tenant.md) **Parent Topic:**[Register and configure the Request-based chat application on the Microsoft Azure portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/register-app-req-based-chats.md) ## Edit existing Microsoft Teams Chat self-configured app application registry Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment by editing existing Microsoft Teams Chat self-configured app application registry. ### Before you begin Role required: oauth\_admin ### Procedure 1. Navigate to **All** > **System OAuth** > **Application Registry**. 2. Search and select **Microsoft Teams Chat Single Tenant** application registry. 3. Fill in the details **Client ID** and **Client Secret** on the form. 4. Select **Save**. 5. **All** > **ServiceNow for Microsoft 365 ** > **Properties** 6. Enable the option **Set this property to true to use integration hub action for Start Chat / Import chat flows** on the ServiceNow for Microsoft Teams properties form The OAuth profile property **Sys ID of OAuth profile for single tenant setup** is set to default \(OOB\) when shipped with application registry. 7. Select **Save**. ## Create an application registry for Microsoft Teams chat self-configured app Register the Request-based chat app in your instance to use Microsoft Teams chat for self-configured app environment by creating a Microsoft Teams Chat self-configured app application registry. ### Before you begin **Note:** Use this procedure only if it is absolutely required. Role required: admin ### Procedure 1. Navigate to **All** > **System OAuth** > **Application Registry**. 2. Select **New**. 3. Select  **Connect to a third party OAuth Provider**. 4. On the form, fill in the fields.
Field Description
Name Name to uniquely identify the record. For example, enter: Microsoft Teams chat self-configured app
Client ID Client ID created in Azure portal. Provide the value of the Azure application ID in this field.
Client Secret The password you generated when creating the app in Microsoft Teams. For more information, see [Register and configure the Request-based chat application on the Microsoft Azure portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/register-app-req-based-chats.md).
Authorization URL Authorization URL that includes the tenant ID of your app with the format https://login.microsoftonline.com/\{tenantid\}/oauth2/v2.0/authorize where is the tenant ID created during the app creation in Microsoft Teams.
Token URL Token URL that includes the tenant ID of your app with the format https://login.microsoftonline.com/\{tenantid\}/oauth2/v2.0/token where is the tenant ID created during the app creation in Microsoft Teams.
Redirect URL Redirect URL that includes the instance URL with the format https://<instanceURL>/oauth\_redirect.do Update the <instanceURL> value with your instance URL.
\[Omitted image "chat-single-tenant-oauth-entity.png"\] Alt text: Microsoft Teams Chat Single Tenant form 5. Select **OAuth Entity Scopes** related list. 6. Add the following scopes. - Enter `Default` in **Name** and enter `.default` in **OAuthscope**. - Enter `Offline Access` in **Name** and enter `offline_access` in **OAuthscope**. 7. Select **Save**. System generates an OAuth Entity profile. 8. See OAuth Entity Profile details in the related list **OAuth Entity Profiles**. 9. Open the OAuth Entity Profile record and copy the Sys ID. 10. Navigate to **All** > **ServiceNow for Microsoft 365** > **Properties**. 11. Enable the option **Set this property to true to use integration hub action for Start Chat / Import chat flows** on the ServiceNow for Microsoft Teams properties form. 12. Enter the copied OAuth Entity Profile value in the field **Sys ID of OAuth profile for single tenant setup. This needs to be setup if you are setting "sn\_tcm\_collab\_hook.teams\_use\_ih\_actions\_for\_single\_tenant" to true**. 13. Select **Save**.