--- title: Setup for integrating pre-published apps with Microsoft Teams for Agent Experience description: Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/c\_agent\_ex\_tnt.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Setup for integrating pre-published apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management] --- # Setup for integrating pre-published apps with Microsoft Teams for Agent Experience Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment. - **[Integrate Notify connector pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-multi-tenant.md)** Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration. - **[Integrate Meeting Extensions pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-multi-tenant.md)** Configure the Meeting Extensions for Microsoft Teams using the pre-published app. **Parent Topic:**[Setup for integrating pre-published apps with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-multi-tenant.md)