---
title: Modify the Guided self-service widget display
description: The widget displays the help content for the Employee Center Pro Kiosk user. You can configure the instance options based on your display preferences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/config-guided-help-gss-instance.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Guided Self-Service in Employee Center, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, Unified Employee Experience, Employee Service Management]
---

# Modify the Guided self-service widget display

The widget displays the help content for the Employee Center Pro Kiosk user. You can configure the instance options based on your display preferences.

## Before you begin

Role required: sn\_hr\_sp.esc\_admin

## Procedure

1.  Navigate to Employee Center or Employee Center Pro Kiosk home page.

2.  Click the **Guided Self-Service** widget.

3.  Press and hold the control key on the keyboard, right-click the widget, and then select **Instance Options**.

4.  Configure the instance options.

<table id="table_cq4_vdk_crb"><thead><tr><th>

Instance option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

**Data**Guided Help Processes

</td><td>

Select the processes for guided self-service. For example, `Email recovery` or `Password reset`

**Note:** Ensure the guided help process is marked active for display on the widget.

</td></tr><tr><td>

Load Configuration

</td><td>

Sets how the order in which the page and widgets data loads. Select one of the following options:Asynchronous: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads.

Synchronous: Page and widget data loads at the same time. The page remains blank until all the data loads.

</td></tr><tr><td>

Show empty state

</td><td>

Allows the widget to appear if there are no published news articles

</td></tr></tbody>
</table>    **Note:** These options are available from the home page widget only. The topic page widget doesn't show the options.

5.  Click **Save**.


**Related topics**  


[Guided Self-Service in Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/gss-guided-self-service-overview.md)