---
title: Configure appointment communication
description: Configure the communication channels and location consent for appointment bookings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-appt-comms.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Appointment Booking, Configuring Employee Center Pro, Employee Center Pro, Unified Employee Experience, Employee Service Management]
---

# Configure appointment communication

Configure the communication channels and location consent for appointment bookings.

## Before you begin

Role required: sn\_hr\_core.walkup\_admin, sn\_walkup.walkup\_manager

## Procedure

1.  Navigate to **All** > **Employee Center** > **Appointment Booking** > **Appointment Communication Configurations**.

2.  On the Location Consent list, select **New**.

3.  On the form, fill in the fields.

    For a description of the field values, see [Location Consent form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/location-consent-form.md).


## What to do next

Link the communication configuration to the walk-up location queue that you want to use for appointment booking. For more information, see [Create or modify Walk-up Experience locations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/configure-walkup-location.md).