--- title: Employee Center Pro Kiosk description: Enable the field workers and shift workers with the in-context information for operational efficiency. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/deskless-kiosk-overview.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Employee Center Integrations, Unified Employee Experience, Employee Service Management] --- # Employee Center Pro Kiosk Enable the field workers and shift workers with the in-context information for operational efficiency. A deskless worker is an employee who typically doesn’t sit behind a desk or use a computer to perform the job. Empowering deskless workers with resources is crucial for enhancing productivity, engagement, and overall organizational success. A new plugin Employee Center Pro Kiosk enables all such deskless workers with simplified access to information and services for self-serve and improved productivity. ## Kiosk overview Using the Kiosk application, deskless employees can manage their time off, schedule, and requests. \[Omitted image "deskless-homepage-eck.png"\] Alt text: Kiosk home page - **One-stop source**: Meet employees where they’re and how they want to receive information and request services​. - **Guided experiences**: Empower the deskless employee workforce with relevant services and actions. - **Personalized self-service experience**: Access relevant information and services that help with day-to-day work. - **Feedback drawer widget**: Organizations can easily capture feedback on the Kiosk experience using the experience feedback drawer widget on the home page. For more information, see [Integrated experience and service feedback](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ex-fdback-ovrvw.md). **Note:** Employee Center Pro Kiosk \(sn\_ex\_sp\_pro\_kiosk\) home page is available with Employee Center Pro \(com.snc.employee\_center\_pro\) license. Access all your information and services from a unified location from external applications such as Ultimate Kronos Group. Installation of the HR Service Delivery with the UKG plugin \(com.sn\_hr\_ukg\) provides a default setup of the UKG spoke. For more information, see [Integrate with the UKG spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-kiosk-kronos.md). ## Prerequisites This portal supports displaying timeoff balance, employee schedule, my requests, and get support for deskless workers. Employee Center Pro Kiosk has a dependency on the following applications. **Note:** Ensure you activate these applications first before installing the Employee Center Pro Kiosk app from ServiceNow Store. - Employee Center Pro \(sn\_ex\_sp\_pro\) - Employee Center \(sn\_ex\_sp\) - Employee Experience Foundation \(sn\_ex\_emp\_fd\) - Employee Profile \(sn\_employee\) - HR Service Delivery Integration with Ultimate Kronos Group \(sn\_hr\_ukg\) - UKG Spoke \(sn\_kronos\_spoke\) **Note:** Installation of the com.sn\_hr\_ukg plugin provides a default setup of the UKG spoke. - \(Optional\) Health and Safety Incident Management **Note:** To report health and safety, activate the plugin and apply the `sn_ohs_im.reporter` role. ## Kiosk users and roles |User roles|Required role| |----------|-------------| |Kiosk admin|sn\_hr\_sp.esc\_admin| |Kiosk user|sn\_ex\_sp\_pro\_kiosk.user| |Employee profile admin|sn\_employee.admin| **Note:** Ensure that the users have the `sn_ex_sp_pro_kiosk.user` role to access the Kiosk portal. - **[Employee Center Pro Kiosk benefits](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deskless-kiosk-eck-benefits.md)** Enable the field workers and shift workers with the in-context information for operational efficiency. - **[Configure Employee Center Pro Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deskless-kiosk-config.md)** Configure and use the default Kiosk for better deskless experience. - **[Customize Employee Center Pro Kiosk widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/emp-center-topic-inst-options.md)** You can configure the widget instance options to control how data is displayed within the widget. - **[Configure the mail and SMS send to self](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deskless-kiosk-sendtoself-sms-email.md)** Help employees access information easily by sending required information as an SMS or email. - **[Integrate with the UKG spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-kiosk-kronos.md)** Integrate with the UKG spoke to use the Employee Center Pro Kiosk in your organization. - **[Use Employee Center Pro Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deskless-eck-homepage.md)** Use the Kiosk experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​ **Parent Topic:**[Employee Center Integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-ec.md) **Related topics** [Use Employee Center Pro Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deskless-eck-homepage.md) [Integrated experience and service feedback](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ex-fdback-ovrvw.md)