---
title: Create a news article
description: Use News articles to keep employees updated on company news and announcements.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-content-library-news-article.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [News articles, Creating employee communications, Authoring and managing employee communications, Employee Center Pro, Unified Employee Experience, Employee Service Management]
---

# Create a news article

Use News articles to keep employees updated on company news and announcements.

## Before you begin

-   Role required: sn\_cd.content\_manager
-   To publish large quantities of news articles, create a Content template before you create news articles. See [Create a Content template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-create-content-template.md)
-   You can assign one or more content categories to the news article so employees can filter news articles by category. See [Create a content category](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-cat.md).
-   Social engagement settings enable employees to view page count, select a reaction icon, or leave a comment. See [Content engagement](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-engagement.md)

## About this task

The news article content type is built using the Rich Content Editor and published to the employee portal via news widgets. For an overview of News articles, see [News articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-news-articles.md).

## Procedure

1.  Navigate to **Content Publishing** > **Content Library**.

2.  Select **New**.

3.  Select **News Article** under the **Choose a content format** section.

4.  Select **Continue**.

5.  Fill in the fields in the **New content** form.

<table id="table_nc1_ttv_frb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Content name

</td><td>

The name that describes the content you are creating.

</td></tr><tr><td>

Order

</td><td>

The order in which the news article appears in a widget or the news page. A news article with a lesser value appears first.If two articles have the same order value, articles will appear based on the most-recent publish date.

</td></tr><tr><td>

Active

</td><td>

Indicates the content is active and available for use.

</td></tr><tr><td>

Article publish start date and time

</td><td>

The date and time when the article becomes available for viewing on the portal.**Note:** The article becomes visible to specific users on a set date, based on the publish plan configurations.

</td></tr><tr><td>

Article publish end date and time

</td><td>

The date and time when the article is no longer available for viewing.

</td></tr><tr><td>

Headline

</td><td>

The headline for the news article

</td></tr><tr><td>

Subheadline

</td><td>

The secondary header for the news article

</td></tr><tr><td>

Featured image

</td><td>

The image that will appear in the news article and as a thumbnail in the News feed widget in the Employee Center Pro.We recommend a 4:3 ratio for images.

</td></tr><tr><td>

Article content

</td><td>

Link to assemble the body of the news article in the Rich Content editor. See [Microsites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-rich-content.md)

</td></tr><tr><td>

Use a content template \(Optional\)

</td><td>

Option to use a preconfigured template which provides a content layout and generates a publish plan. See [Content templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-templates.md)

</td></tr><tr><td>

Category

</td><td>

Select one or more categories to associate with the news article.

</td></tr><tr><td>

Social engagement settings

</td><td>

If the Content Admin enabled social engagement, the following settings appear in the form to allow employees to engage with the article:-   Allow comments
-   Allow reactions
-   Show page view count


</td></tr></tbody>
</table>6.  Click **Save and continue** to proceed to publishing the article.

    If you change the Content template after saving the News article, the system deletes the auto-generated publish plans and generates new plans per the newly-selected Content template.

    You are redirected to the **Publish** tab.


## What to do next

-   Review how the News article will appear in the Article detail page by clicking **Preview on portal**.

    **Note:** The content preview does not show how News articles appear in a widget or on mobile.

-   [Publishing news articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-publish-news-articles.md)