---
title: Create a pulse question
description: Create a question in a pulse survey or add a question to pulse question bank.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-create-pulseq.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Pulse survey content, Creating employee communications, Authoring and managing employee communications, Employee Center Pro, Unified Employee Experience, Employee Service Management]
---

# Create a pulse question

Create a question in a pulse survey or add a question to pulse question bank.

## Before you begin

Role required: sn\_lp.creator

## Procedure

1.  Navigate to **Listening Posts** > **Pulse Question Bank**.

2.  In the **Questions** related list, click **New**.

    **Note:** You can also open a pulse survey and directly add questions to the pulse survey by clicking **New**.

3.  On the form, fill in the fields:

    |Field|Description|
    |-----|-----------|
    |Name|Name of the question.|
    |Question|Description of the question.|
    |Type|Name of the pulse survey.|
    |Rating option|Format in which the rating is provided for questions asked in a pulse survey. For example, Star or Number.|
    |Description|Description to appear when a user points to a question in the pulse survey.|
    |Order|Order in which you want to place the question in the survey. For example, a question with a lesser order is placed first in the survey.|
    |Allow additional information|Option to provide a text box in the survey for the user to enter more details.|
    |Active|Option to indicate that the question is used for assessments and metric calculations.|
    |Mandatory|Option to indicate that the question is mandatory and must be answered by the survey recipient.|

4.  Click **Submit**.