---
title: Employee actions
description: Respond to the approval notifications and the comments against the service-related tickets.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management]
---

# Employee actions

Respond to the approval notifications and the comments against the service-related tickets.

Actionable notifications sent through Virtual Agent in Microsoft Teams. You can:

-   Accept or reject approvals in response to an actionable notification
-   Respond to a comment from an agent in an actionable notification

-   **[Link ServiceNow user account to Microsoft Teams application for Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/link-user-teams-va.md)**  
Link your ServiceNow account to an Microsoft Teams application to access the non-public Virtual Agent topics that use ServiceNow records.
-   **[Unlink your ServiceNow user account from Microsoft Teams for Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/unlink-va-teams.md)**  
Unlinking your account from Microsoft Teams to deactivate the association between your ServiceNow account and the Microsoft Teams application.
-   **[View informational notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/non-actionable-notifications.md)**  
View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
-   **[Approve or reject requests from Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/actionable-notifications.md)**  
Approve or reject requests by using the approval notification in Microsoft Teams.
-   **[Respond to a comment in a notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/comments-notification.md)**  
A comment in the activity stream generates a notification to which the user can respond directly, without leaving Microsoft Teams.
-   **[View notifications for a major incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/notifications-major-incident-emp.md)**  
View the notifications that are sent during specific events in a major incident. These notifications are sent to all the stakeholders associated with the major incident.
-   **[Employee Center dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-center.md)**  
Use the Employee Center dashboard from Microsoft Teams to view the widgets that show pending tasks, requests, and the internal company announcements.
-   **[Access a Microsoft Teams chat in Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/access-teams-chat-widget-hr.md)**  
Access a ticket's Microsoft Teams chat in the Employee Center.
-   **[Manage approvals from Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/va-concur.md)**  
Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.

**Parent Topic:**[Use ITSM and HRSD integrations with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/user-sn-ms-teams.md)