---
title: Install Meeting Extensions for Microsoft Teams
description: Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/install-meeting-ext-ms-teams.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Plan your installation, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management]
---

# Install Meeting Extensions for Microsoft Teams

Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record.

## Before you begin

Ensure you have installed Notify connector for Microsoft Teams. For more information, see [Install Notify connector for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams.md).

Role required: admin

## Procedure

1.  Navigate to **All** > **System Definition** > **Plugins**.

2.  Enter `Meeting Extensions for Microsoft Teams` or `sn_now_teams_ext` in the search field.

    You can search for the application by its name or ID. If you cannot find an application, you may have to request it from the ServiceNow store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests on the store. For cumulative release note information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

3.  Select **Install**.


## What to do next

Integrate Meeting Extensions for Microsoft Teams with ServiceNow.

-   To set up pre-published app \(Single Microsoft Teams tenant to single ServiceNow instance\), see [Integrate Meeting Extensions pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-multi-tenant.md).
-   To set up self-configured app \(Single Microsoft Teams tenant to multiple ServiceNow instance\), see [Integrate Meeting Extensions self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-single-tenant.md).

**Parent Topic:**[Plan your installation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/plan-installation-ms-teams.md)