--- title: View informational notifications description: View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/non-actionable-notifications.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Employee actions, Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management] --- # View informational notifications View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket. ## Before you begin Role required: user ## About this task The following informational notifications are included with ServiceNow for Microsoft Teams application: - Incident resolved - Incident state update - Requested item complete - Requested item approved - Request item rejected - Request item update ## Procedure 1. Launch Microsoft Teams application. 2. Click **Activity**. 3. View the list of notifications feeds for: - Incident - HR case - Change request - Requested item 4. Click the notification to view the details. \[Omitted image "non-action-notification-2.png"\] Alt text: Non-actionable notification **Parent Topic:**[Employee actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.md)