---
title: Manage approvals from a Microsoft Outlook email
description: Approve or reject Concur expense reports from a Microsoft Outlook email message.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/oam-concur-ec.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Using Employee Center, Employee Center, Unified Employee Experience, Employee Service Management]
---

# Manage approvals from a Microsoft Outlook email

Approve or reject Concur expense reports from a Microsoft Outlook email message.

## Before you begin

The Approvals hub integration with SAP Concur \(sn\_ex\_cnc\) plugin must be installed.

Role required: approver\_user

## Procedure

1.  Launch the Microsoft Outlook application.

2.  Open the Concur Pending Approval Report email message.

3.  View expenses and receipt items by selecting **Expenses and receipts**.

    A maximum of 12 expense items are displayed in the report. To view all items, select **View full report**.

4.  Approve or reject the report.

    **Note:** You cannot accept or reject a report if the assigned approver has been modified or the report has been updated or closed.

<table id="choicetable_wnl_kjd_4xb"><thead><tr><th align="left" id="d105570e108">

Decision

</th><th align="left" id="d105570e111">

Action

</th></tr></thead><tbody><tr><td id="d105570e117">

**Approve the report**

</td><td>

Select **Approve**.

</td></tr><tr><td id="d105570e129">

**Reject the report**

</td><td>

1.  Select **Send back**.
2.  Enter a reason for rejecting the report.


</td></tr></tbody>
</table>
**Parent Topic:**[Using Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/using-emp-center.md)

**Parent Topic:**[Using ServiceNow for Microsoft Outlook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/using-sn-ms-outlook.md)

**Related topics**  


[Use the Employee Center topic pages]()

[Topic managers and contributors for topic page management]()

[Use the My To-dos page]()

[Use approval experience]()

[Manage approvals from Microsoft Teams]()

[Task filters on My tasks]()

[View the Recommended for you content]()

[Use Employee Center from Zoom]()

[View employee profile]()

[Use Employee Profile with HR Service Delivery]()

[Use Personalized Answers]()

[Employee Profile org chart widget]()

[RTL support for Employee Center]()

[Manage favorites]()

[Access applications from App Launcher]()

[Use Guided Self-Service]()