---
title: Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat
description: On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/oncall-users-start-zoom-chat.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Chat-specific configuration for Collaboration services for Zoom, Enhance employee experience by integrating ServiceNow with Zoom, Integrating and using ServiceNow with Zoom, ServiceNow for Zoom, Unified Employee Experience, Employee Service Management]
---

# Configure Chat group to include On-call Scheduling users for Start Zoom Team Chat

On-call Scheduling users will be shown for Start Zoom Team Chat for an incident record.

The users who are associated with On-call Scheduling will be displayed in the **Selected** column of **Start Zoom chat** dialog box.

**sn\_tcm\_collab\_hook.zoom\_on\_call\_tables\_for\_start\_chat\_action** system property is created to support this functionality. You can extend this functionality to the change and request tables.

-   **[Extend On-call users for Start Zoom Team Chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/extend-oncall-users-start-zoom-chat.md)**  
Shows the list of On-call users in Start Zoom Team Chat for a change, request, or a request item.

**Parent Topic:**[Chat-specific configuration for Collaboration services for Zoom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/additional-configuration-sn-cs-zoom.md)