---
title: Improve portal load time with asynchronous loading
description: Reduce the time employees spend waiting for the portal to load by enabling widgets to load data asynchronously. This allows widgets to display information as it becomes available, improving overall portal performance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/optimize-performance-of-employee-center-home-page.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Managing portal performance, Configuring Employee Center Pro, Employee Center Pro, Unified Employee Experience, Employee Service Management]
---

# Improve portal load time with asynchronous loading

Reduce the time employees spend waiting for the portal to load by enabling widgets to load data asynchronously. This allows widgets to display information as it becomes available, improving overall portal performance.

## Before you begin

Role required: sp\_admin

## About this task

By default, widgets try to load and display data simultaneously. This can cause longer load times in content-heavy portals. To improve loading speed and reduce employee wait times, select the **Asynchronous** option to enable widgets to display data as it becomes available, instead of waiting for all the data to load.

## Procedure

1.  Navigate to **All** > **Employee Center**.

2.  Go to the following widgets, press and hold the control key, right-click the widget, and then select **Instance Options**.

    -   Content experience
    -   Recommended for you
    -   Popular topics
    -   Quick Links
    -   My applications
    -   My active items
    **Note:** The following widgets support asynchronous loading.

3.  Select the **Asynchronous** loading configuration option \(wording can change, depending on the widget\).

4.  Click **Save**.


**Parent Topic:**[Managing portal performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/improve-manage.md)

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[Portal performance optimization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-load-experience-optimization.md)

[Manage connected content from topic pages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mnge-content-topics.md)