--- title: Plan your installation description: Identify the need and plan your installation for ServiceNow for Microsoft Teams. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/plan-installation-ms-teams.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management] --- # Plan your installation Identify the need and plan your installation for ServiceNow® for Microsoft Teams. - **[Install IT Service Management integration with Microsoft Teams application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-sn-ms-teams-plugin.md)** Install the IT Service Management integration with Microsoft Teams application for the collaboration between the agents and employees. - **[Install HR Service Delivery integration with Microsoft Teams application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-hr-ms-teams-plugin.md)** Install the HR Service Delivery integration with Microsoft Teams application to integrate with ServiceNow instance for the collaboration between the agents and employees. - **[Install Universal Request integration with Microsoft Teams application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-ur-ms-teams-app.md)** Install the Universal Request integration with Microsoft Teams application \(sn\_uni\_req\_msteams\). You can initiate Microsoft Teams conversations within your ServiceNow instance by using this application. The application installs related ServiceNow® Store applications and plugins if they are not already installed. - **[Install Notify connector for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams.md)** Install and activate the Notify connector for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from a Task record or via the Major Incident Workbench. - **[Install Meeting Extensions for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-meeting-ext-ms-teams.md)** Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record. **Parent Topic:**[Integrating ServiceNow with Microsoft Teams and Microsoft 365](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-sn-ms-teams.md)