--- title: Properties installed with IT Service Management for Microsoft 365 description: The following properties are installed with the IT Service Management for Microsoft 365 plugin. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/properties-itsm-ms365.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Reference, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management] --- # Properties installed with IT Service Management for Microsoft 365 The following properties are installed with the IT Service Management for Microsoft 365 plugin. **Note:** The following properties are located in the System Properties \[sys\_properties\] table. To access the table, enter `sys_properties.list` in the navigation filter.
| Property | Description |
|---|---|
| sn\_now\_teams\_it.enable\_va\_comment\_notification | Use this property to enable the comment notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true |
| sn\_now\_teams.enable\_va\_approval\_notification | Use this property to enable the approval notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true |