---
title: Schedule an appointment
description: Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/schedule-appointment.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Employee Center Pro, Employee Center Pro, Unified Employee Experience, Employee Service Management]
---

# Schedule an appointment

Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.

## Before you begin

Role required: none

## Procedure

1.  You can schedule an appointment from the following entry points.

    Some entry points might not be available based on the configuration set by the admin.

<table id="choicetable_jch_n5z_mdc"><thead><tr><th align="left" id="d279564e57">

Entry Point

</th><th align="left" id="d279564e60">

Steps to schedule appointment

</th></tr></thead><tbody><tr><td id="d279564e66">

**Employee Center**

</td><td>

-   On the landing page, select **Schedule Appointment** from the **Quick Links** section.
-   On the landing page, select **Appointments**, then select **New appointment**.
-   In the **Human resources** menu, in the **Quick links** section, select **Schedule appointment**.


</td></tr><tr><td id="d279564e109">

**Employee Center Pro Kiosk**

</td><td>

In the **Get support** section, select **Schedule appointment**.

</td></tr><tr><td id="d279564e126">

**Knowledge Base article**

</td><td>

At the end of the article, select **Schedule an appointment**.

</td></tr><tr><td id="d279564e138">

**Request details**

</td><td>

From the Actions menu, select **Schedule an appointment**.

</td></tr><tr><td id="d279564e151">

**My tasks page**

</td><td>

1.  Select a task.
2.  In the task details pane, select **Schedule appointment**.


</td></tr><tr><td id="d279564e172">

**ITSM Walk-up Experience**

</td><td>

While scheduling a walk-up, select **Schedule appointment instead**.

</td></tr></tbody>
</table>2.  On the Appointment type page, select **Schedule appointment**, then select **Continue**.

3.  On the Schedule appointment form, fill in the fields.

    For a description of the field values, see [Schedule appointment form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/schedule-appointment-form.md)

    **Note:** Some fields might not be available based on the configuration set by the admin.

    .

4.  Select the check box to agree to receive messages and updates about your appointment.

5.  Select the check box to update the contact information in your profile.

    This is applicable if the contact information you provided is different from the information in your profile.

6.  Enter additional details about your appointment.

7.  Select **Schedule appointment**.