---
title: Setup for integrating pre-published apps with Microsoft Teams
description: Prepare your environment to set up and configure your ServiceNow instance for Microsoft Teams integrations using the pre-published app configuration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/setup-multi-tenant.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, Unified Employee Experience, Employee Service Management]
---

# Setup for integrating pre-published apps with Microsoft Teams

Prepare your environment to set up and configure your ServiceNow instance for Microsoft Teams integrations using the pre-published app configuration.

-   **[Setup for integrating pre-published apps with Microsoft Teams for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_employee_ex_tnt.md)**  
Set up pre-published apps to integrate with IT, HR, and Universal Request through Microsoft Teams. Employees can interact with the agents from within Microsoft Teams to resolve their issues.
-   **[Setup for integrating pre-published apps with Microsoft Teams for Agent Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_agent_ex_tnt.md)**  
Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment.

**Parent Topic:**[Setting up the ServiceNow instance for Microsoft Teams integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-tenants.md)