---
title: Manage favorites
description: Mark the content as your favorites and easily access all your favorites.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/web-configure-favorites-employee.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Using Employee Center, Employee Center, Unified Employee Experience, Employee Service Management]
---

# Manage favorites

Mark the content as your favorites and easily access all your favorites.

## Before you begin

Role required: Employee

## About this task

Access all your favorites with the new cross- channel favorites section from the portal or from Now Mobile. Use the **My Favorites** list to access your favorite list quickly. Items remain on the Favorites list until you remove them.

You can see the favorites icon \[Omitted image "myfav-no-selection.jpg"\] Alt text: default favorite icon default without selection on the following types of pages or sections:

-   Topic page
-   Catalog page detail view
-   Knowledge page detail view
-   Cloned catalog page
-   My applications page
-   My applications widget
-   Recommended for you widget

You can add the frequently used content to your favorites list. Click the favorite icon, and the icon color changes. Click the heart icon again remove the item from your favorites.

**Note:** Favorite list shows the items that you have access.

## Procedure

1.  Go to **My favorites**.

2.  See the list of your favorites by clicking the favorites icon from the header \[Omitted image "myfav-selection.jpg"\] Alt text: default favorite icon default with selection icon.

    \[Omitted image "ec-myfavs.jpg"\] Alt text: Displays the list of all your favorites on portal

    \[Omitted image "ec-myfavs-mobile.jpg"\] Alt text: Displays the list of all your favorites on mobile app

3.  Perform the following actions:

    -   Mark content as favorite
    -   Remove from favorites​
    -   View all favorites​
    -   Sort, browse, and filter the favorite list​
    -   View the favorites in grid and list views
    **Note:** You can configure user permissions such as **Available for** and **Not Available for**. When the favorited topic is not marked available, the topic isn't visible from **My Favorites** and on the favorites widget. You can see the following message: `You don't have access to <count> of your favorited items`. For more information, see [Enable user criteria for topics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/enable-user-criteria-topics.md).

    For more information, see [Cross-channel favorites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown).


**Parent Topic:**[Using Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/using-emp-center.md)

**Related topics**  


[Use the Employee Center topic pages]()

[Topic managers and contributors for topic page management]()

[Use the My To-dos page]()

[Use approval experience]()

[Manage approvals from Microsoft Teams]()

[Manage approvals from a Microsoft Outlook email]()

[Task filters on My tasks]()

[View the Recommended for you content]()

[Use Employee Center from Zoom]()

[View employee profile]()

[Use Employee Profile with HR Service Delivery]()

[Use Personalized Answers]()

[Employee Profile org chart widget]()

[RTL support for Employee Center]()

[Access applications from App Launcher]()

[Use Guided Self-Service]()