---
title: Request permission to travel
description: Before booking travel in a travel management system, request permission for your trip. Your manager or a travel approver can approve or reject your request based on infectious diseases, such as COVID-19 case data and a site safety evaluation for your destination.Before booking travel in a travel management system, follow these steps to request permission for your trip.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-travel-safety/ets-request-travel.html
release: australia
product: Employee Travel Safety
classification: employee-travel-safety
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Employee Travel Safety, Safe Workplace, Health and Safety, Employee Service Management]
---

# Request permission to travel

Before booking travel in a travel management system, request permission for your trip. Your manager or a travel approver can approve or reject your request based on infectious diseases, such as COVID-19 case data and a site safety evaluation for your destination.

## Travel request

Use the following process when requesting permission to travel:

1.  From your service portal or Employee Service Center \(ESC\), request permission to travel.
2.  An email is sent to your manager to approve or reject the request. The email has a link to the travel request.
3.  After approval, the **Additional comments** field on the Employee Travel Safety Request form is updated with the travel destination and details on the number of COVID-19 cases for the past 14 days for the location.
4.  Travel requesters can request travel on the **Catalog** or **Request Something** tabs in the service portal.
5.  Travel requesters can request travel on the **Catalog** tab in the ESC.
6.  Travel requesters can check the status of their requests on the **Requests** tab in the service portal or the ESC.
7.  Managers or approval team members can view employee travel requests from the **Employee Travel Safety** form.

**Parent Topic:**[Employee Travel Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-travel-safety/employee-travel-safety.md)

## Create a request to travel

Before booking travel in a travel management system, follow these steps to request permission for your trip.

### Before you begin

Role required: none

### Procedure

1.  Navigate to **All** > **Employee Travel Safety** > **Request Travel**.

    **Note:** To create a travel request in the Now Mobile app, navigate to **Health** > **Follow These Safety Practices** > **Request Travel Permission**.

2.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Travel type|The travel type. Select **Internal** if you're traveling to a location within your company. Otherwise, select **External**.|
    |Location|The company location that you're traveling to. This field appears only when **Internal** is selected from the **Travel type** field.|
    |Area of travel|Country, state, or county that you're traveling to. This field is used to provide managers and travel approvers with infectious diseases, such as COVID-19 case data for your destination.|
    |Primary contact name|Name of your host or other contact at your destination. This field appears only when **External** is selected from the **Travel type** field.|
    |Primary contact email|Email address of your host or other contact at your destination. This field appears only when **External** is selected from the **Travel type** field.|
    |Primary contact company|Company of your host or other contact at your destination. This field appears only when **External** is selected from the **Travel type** field.|
    |Travel start date|Start date of your trip.|
    |Travel end date|End date of your trip.|
    |Reason for visit|Reason for your visit.|
    |Notes|Any additional comments you would like to provide for your manager or the travel approvers.|

3.  Click **Submit**.

    When you submit the travel request, an email may be sent to your primary contact for the visit if your company has enabled this feature. The email notifies your contact about your intent to travel and asks them to verify the site safety and policy compliance.

    \[Omitted image "travel-req-submit.png"\] Alt text: Travel request submission page.


### What to do next

You will receive an email notification when your travel request is accepted or rejected.

Depending on your organization's policies, you may need to complete daily health verifications before and during travel. You may also have to complete a daily contact log during travel. If you're required to complete these tasks, you will receive emails with instructions. If you receive the daily health verification email, make sure to submit the health verification every day if you're not symptomatic. Your trip may be canceled if you don't submit the health verification.

To view all your travel requests, navigate to **Employee Travel Safety** > **My Requests**.