---
title: External Legal Service Center
description: The ServiceNow External Legal Service Center application enables external users like customers, partners, and the public to directly contact your organization for legal information. They can ask for clarifications, submit concerns, and get the legal information they need. This access fosters trust and shows organization's commitment to accountability and legal compliance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/external-legal-portal/lsd-ext-portal-landing-page.html
release: australia
product: External Legal Portal
classification: external-legal-portal
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Legal Service Delivery, Legal and Contract Operations, Employee Service Management]
---

# External Legal Service Center

The ServiceNow® External Legal Service Center application enables external users like customers, partners, and the public to directly contact your organization for legal information. They can ask for clarifications, submit concerns, and get the legal information they need. This access fosters trust and shows organization's commitment to accountability and legal compliance.

## Get started

<table id="table_jcz_qzv_rdc" class="nav-card presentation"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about the features and benefits of External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-explore-landing.md)

</td><td>

[Setting up \[Omitted image "bus-sdlc.svg"\] Alt text: Install and configure External Legal Service Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-config-land-page.md)

</td></tr><tr><td>

[Use \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Use External Legal Service Center to submit, view and track requests for legal services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-use-landing.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components, such as roles that are installed](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/external-legal-portal/lsd-ext-portal-reference-landing.md)

</td></tr></tbody>
</table>## Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

-   **\[Omitted image "dcx-icon-community.svg"\]ServiceNow Community**

    Connect with other Legal Service Delivery users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery).

-   **\[Omitted image "dcx-icon.svg"\] Customer Success Center**

    Find useful resources related to your role and explore best practices at the [Impact](http://impact.servicenow.com)

-   **\[Omitted image "dcx-icon-support.svg"\] Known Error Portal**

    Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal)