--- title: Create delegation rule categories description: Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/granular-delegation/create-delegation-rule-categories.html release: australia product: Granular Delegation classification: granular-delegation topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Setting up Granular Delegation, Granular Delegation, Employee Service Management] --- # Create delegation rule categories Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees. ## Before you begin Role required: delegation\_admin ## Procedure 1. Navigate to **All** > **Granular Delegation** > **Delegation Rule Categories**. 2. Click **New**. 3. On the form, fill in the fields: |Field|Description| |-----|-----------| |Name|Label for the delegation rule category.| |Application|Application associated with the delegation rule. This field is not editable and shows the application of your correct scope.| |Active|Option for activating or deactivating a delegation rule category.| 4. Select **Save** or **Submit**. If you select **Submit**, click the delegation rule category to edit it. 5. Create or assign existing delegation rules to the delegation rule category: - Under the Delegation Rule tab, click **New**. Follow the steps to [Create delegation rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/create-delegation-rules.md). - Click **Edit** to select from existing delegation rules. 6. Click **Update**. ## What to do next Delegate assigned tasks for a specific period of time. See [Create a delegate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/create-delegation-admin.md). Employees can now delegate their assigned tasks to other employees. See [Delegate on-demand tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/granular-delegation-use.md).