---
title: Create a safety case from Health and Safety Workspace
description: Begin the resolution process by creating cases based on questions received from employees.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-case-management/hs-create-safety-case-workspace.html
release: australia
product: Health and Safety Case Management
classification: health-and-safety-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Submit cases, Health and Safety Case Management, Health and Safety, Employee Service Management]
---

# Create a safety case from Health and Safety Workspace

Begin the resolution process by creating cases based on questions received from employees.

## Before you begin

Role required: sn\_hs\_cm.case\_manager, sn\_hs\_cm.case\_writer, or sn\_hs\_cm.rtw\_writer

## Procedure

1.  Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.

2.  Select the cases icon \(\[Omitted image "icon-hs-cases.png"\] Alt text: Health and safety cases icon.\) to open the **Cases** tab.

3.  In the **Lists** tab, select **Cases** and then **All**.

4.  Select **New** to create a safety case.

5.  On the form, fill in the fields.

    For information about safety case form fields, see [Health and Safety case form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-case-form.md).

6.  If it's a return to work case, enter details related to the employee's return to work after an injury or illness in the **Return to work details** section.

    This section appears only when **Yes** is selected from **Return to work**.

7.  If necessary, attach an image related to the employee's question using the add attachments icon \(\[Omitted image "icon-add-attachment.png"\] Alt text: Add attachment icon.\).

8.  Select **Save**.


## Result

-   Based on the selected category, a safety case is created in the Open state.
-   If it's a return to work case, **Leaves** and **Injury and illness** tabs appear in this case.

## What to do next

As a safety case manager, you can assign the case to yourself and start working on it. You can also assign it to another safety agent. For more information, see [Work on a Health and Safety case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-work-health-safety-case.md).

**Parent Topic:**[Submitting Health and Safety cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-submitting-health-safety-cases.md)