---
title: Manage a Universal Request from the Health and Safety Workspace
description: You can perform various actions on the Universal Request and the case associated with Universal Request from the Health and Safety Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-case-management/hs-manage-universal-request-workspace.html
release: australia
product: Health and Safety Case Management
classification: health-and-safety-case-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Universal Request for Health and Safety cases, Health and Safety Case Management, Health and Safety, Employee Service Management]
---

# Manage a Universal Request from the Health and Safety Workspace

You can perform various actions on the Universal Request and the case associated with Universal Request from the Health and Safety Workspace.

If you’re part of the Health and Safety routing group, you can do the following:

-   [Assign a Health and Safety case linked to a Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-assign-universal-request-agent.md)
-   [Transfer a Universal Request from the Health and Safety Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/transfer-hs-case-universal-request.md)
-   [Create associated tickets for Universal record within Health and Safety Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-case-management/hs-associate-case-universal-request.md)