---
title: Assign a safety incident or observation
description: Assign a safety incident or observation to yourself or to another safety agent to start working on it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/assign-hs-incident-observation.html
release: australia
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage incidents and observations, Manage, Health and Safety Incident Management, Health and Safety, Employee Service Management]
---

# Assign a safety incident or observation

Assign a safety incident or observation to yourself or to another safety agent to start working on it.

## Before you begin

Role required: sn\_ohs\_im.manager or sn\_ohs\_im.agent

## Procedure

1.  Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.

2.  Select the incident management icon \(\[Omitted image "list-icon-hs.png"\] Alt text: Incident Management icon.\).

3.  In the **Lists** tab, open the safety incident or observation list.

    -   For the safety incidents list, select **Safety Incidents** and then **Unassigned**.
    -   For the safety observations list, select **Safety Observations** and then **Unassigned**.
4.  In the list, select a record to open it.

5.  Navigate to the **Assignment group** field.

    -   For the safety incidents, select **Report an incident** tab and then **Enter incident summary** playbook activity.
    -   For the safety observations list, select **Details** tab.
6.  In the **Assignment group** field, select the safety group.

    For more information on safety groups, see [Health and Safety groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/configure-groups-health-and-safety.md).

7.  In the **Assigned to** field, select your name.

    To assign to another agent, select the user.

8.  Select **Save**.


## Result

The incident or observation is assigned to you or the selected agent.

## What to do next

The assigned agent can start working on it to resolve it.

**Parent Topic:**[Managing Health and Safety incidents and observations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/managing-hs-incidents-obs.md)