---
title: Close a safety incident or observation
description: Close a safety incident or observation assigned to you when you complete all activities for resolving it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/close-hs-incident-observation.html
release: australia
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage incidents and observations, Manage, Health and Safety Incident Management, Health and Safety, Employee Service Management]
---

# Close a safety incident or observation

Close a safety incident or observation assigned to you when you complete all activities for resolving it.

## Before you begin

Ensure that you've completed all related activities before closing the safety incident or observation.

Role required: sn\_ohs\_im.manager or sn\_ohs\_im.agent

## Procedure

1.  Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.

2.  Select the incident management icon \(\[Omitted image "list-icon-hs.png"\] Alt text: Incident Management icon.\) and navigate to the **Lists** tab.

3.  Open a safety incident or observation to close.

    -   For the safety incidents list, select **Safety Incidents** and then **Assigned to me**.
    -   For the safety observations list, select **Safety Observations** and then **Assigned to me**.
4.  Select the safety incident or observation to close.

5.  Close the incident or observation.

    -   For a safety incident, select **Close incident** and then select **Resolve**.
    -   For an observation, select **Close observation** and then **Confirm**.

## Result

The incident or observation moves to the Closed Complete state.

**Parent Topic:**[Managing Health and Safety incidents and observations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/managing-hs-incidents-obs.md)