---
title: Manage incidents, observations, and anonymous safety concerns
description: Use a structured approach to report, assess, and resolve workplace safety incidents and observations. You can also submit anonymous safety concerns so the organization can proactively manage risks and maintain a safe work environment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/hs-manage-incidents-observations-annonymous-concerns.html
release: australia
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Health and Safety Incident Management, Health and Safety, Employee Service Management]
---

# Manage incidents, observations, and anonymous safety concerns

Use a structured approach to report, assess, and resolve workplace safety incidents and observations. You can also submit anonymous safety concerns so the organization can proactively manage risks and maintain a safe work environment.