---
title: Issue a permit to work
description: A permit coordinator can issue a permit after the permit approver approves a request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-risk-management/hs-issue-permit.html
release: australia
product: Health and Safety Risk Management
classification: health-and-safety-risk-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Permit-to-work system, Use, Health and Safety Risk Management, Health and Safety, Employee Service Management]
---

# Issue a permit to work

A permit coordinator can issue a permit after the permit approver approves a request.

## Before you begin

Role required: sn\_hs\_rm.permit\_coordinator

## Procedure

1.  Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.

2.  Select the risk management icon \(\[Omitted image "icon-risk-assessment.png"\] Alt text: Risk assessment icon\).

3.  In the **Permit to work** list, select **All** and then select a permit to review.

4.  Review the safety requirements.

    As part of the review, the permit coordinator can do the following:

    -   Create a Health and Safety action
    -   Review the approvers
    -   Review the checklist
5.  Research content related to the permit by selecting the Agent assist icon \(\[Omitted image "Form\_AgentAssistIcon.png"\] Alt text: agent assist icon\).

    Agent assist searches the knowledge base using the text from the permit's **Short description** field and shows relevant articles.

6.  Select **Issue permit**.


## Result

The permit status changes to active and the permit requestor can print the permit through the Employee Center.

## What to do next

Select **Close permit** when the job is complete. If necessary, the permit coordinator can perform the following further actions after closing the permit:

-   If there are unsafe condition, select **Cancel permit** in the UI action menu.
-   If a danger is expected after the permit is issued, select **Suspend permit** in the UI action menu. The permit can be suspended until the inspection is completed.

**Parent Topic:**[Permit-to-work system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-permit-to-work.md)