---
title: Request a COVID-19 diagnostic test
description: Request a COVID-19 diagnostic test if you have been potentially exposed, are having symptoms, or want testing for another reason.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-testing/request-health-test.html
release: australia
product: Health and Safety Testing
classification: health-and-safety-testing
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Health and Safety Testing, Safe Workplace, Health and Safety, Employee Service Management]
---

# Request a COVID-19 diagnostic test

Request a COVID-19 diagnostic test if you have been potentially exposed, are having symptoms, or want testing for another reason.

## Before you begin

Role required: sn\_imt\_core.privacy\_consent\_user

## About this task

You must agree to a user privacy consent when you request a COVID-19 diagnostic test.

## Procedure

1.  Navigate to **All** > **Health and Safety Testing** > **Set up a COVID-19 diagnostic test**.

    **Note:** To request testing in the Now Mobile app, navigate to **Health** > **Follow These Safety Practices** > **COVID-19 Testing** > **Set up a COVID-19 diagnostic test**.

2.  On the form, fill in the fields.

<table id="table_t4h_4v2_cnb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Preferred test type

</td><td>

The type of COVID-19 diagnostic test that you would like to take.

</td></tr><tr><td>

Preferred test date and time

</td><td>

The date and time that you would like to take your COVID-19 diagnostic test. This field appears only when **At a facility** is selected from **Preferred test type**.

</td></tr><tr><td>

Use a provider near me \(please enter your address or city\)

</td><td>

Your address or city. This field appears only when **At a facility** is selected from **Preferred test type**.Your company's health testing managers will use this address to find a test provider that is near you.

</td></tr><tr><td>

Reason for test

</td><td>

The reason that you are requesting a COVID-19 diagnostic test. The options are **Having symptoms**, **Potential exposure**, **Prefer not to say**, and **Other**.

</td></tr><tr><td>

Shipping address

</td><td>

The address that you want your test kit to be shipped to. This field appears only when **Self-administered** is selected from **Preferred test type**.

</td></tr></tbody>
</table>3.  Click **Submit**.


## Result

Your company's health testing managers use your request to schedule a COVID-19 diagnostic test for you. You will receive an email from your company or the test provider with instructions and information about the test.

## What to do next

When you receive your test result, you can choose to report the result to your company. For instructions, see [Report your COVID-19 diagnostic test result](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-testing/report-health-test-result.md).

**Parent Topic:**[Health and Safety Testing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-testing/health-safety-testing.md)