---
title: Complete a chemical record manually
description: Chemical manager can complete the chemical record for an approved chemical manually if an integration with the 3E service provider is not available.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety/hs-complete-chemical-record-manually.html
release: australia
product: Health and Safety
classification: health-and-safety
topic_type: task
last_updated: "2026-05-01"
reading_time_minutes: 2
breadcrumb: [Chemical management, Use, Health and Safety Environmental Management, Health and Safety, Employee Service Management]
---

# Complete a chemical record manually

Chemical manager can complete the chemical record for an approved chemical manually if an integration with the 3E service provider is not available.

## Before you begin

Role required: sn\_hs\_chm.manager

## Procedure

1.  Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.

2.  In the primary navigation, select **Environmental Management** \(\[Omitted image "icon-hs-envt-mgmt.png"\] Alt text: environmental management icon\) icon.

3.  In the **Chemical Requests** list, select the **All** tab and select a chemical request record.

4.  In the **Details** tab, fill in the form.

    For more information, see [Chemical form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-chemical-form.md).

5.  In the **Regulatory** tab, view the aggregated regulatory list retrieved from 3E regulatory intelligence for the chemical substances present in the chemical.

6.  In the **Chemical hazard identification** tab, select **New**.

    In the **Chemical hazard identification** form, select the hazard category, hazard statements, and precautionary statements.

7.  In the **Chemical ingredients** tab, select **New** to add the name of the substance, its concentration, and function.

    For more information, see [Chemical ingredient form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-chemical-ingredient-form.md). If the substance does not exists in the chemical ingredient form, select **Create substance** to create a record under the **Substance** list in the **Environmental Management** list view.

8.  In the **First aid** tab, update information about first aid measures on exposure to the chemical.

9.  In the **Chemical items** tab, update information about the chemical such as the responsible group, contact person, storage conditions.

    For more information, see [Chemical item form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-chemical-item-form.md).

10. In the **Risk assessments** tab, add existing risk assessments or select **New** to create risk assessment.

    For more information, see [Risk assessment form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-risk-management/hs-risk-assessment-form.md).

11. In the **Documents** tab, select **Add** to add existing Health and Safety documents or select **New** to create a Health and Safety document.

    For more information, see [Add a new Health and Safety related document](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/add-hs-related-document.md). The chemical safety data sheet can also be requested from this tab. For more information, see [Request a safety data sheet \(SDS\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-request-safety-data-sheet-sds.md).

12. In the actions tab, select **New** to add any actions for the safety meeting.

    For more information, see [Health and Safety action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/hs-action-form.md). The **Service provider requests** tab displays the requests submitted to the 3E service provider.

13. Select **Save**.


**Parent Topic:**[Chemical management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-using-chemical-management.md)