---
title: Create or modify a safety incident on the Mobile Agent app
description: A safety agent can create or edit a safety incident through the Mobile Agent app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety/hs-create-modify-incident-mobile-agent.html
release: australia
product: Health and Safety
classification: health-and-safety
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage Health and Safety incident using the Mobile Agent app, Mobile experience for Health and Safety, Health and Safety, Employee Service Management]
---

# Create or modify a safety incident on the Mobile Agent app

A safety agent can create or edit a safety incident through the Mobile Agent app.

## Before you begin

Role required: sn\_ohs\_im.agent or sn\_ohs\_im.manager

## About this task

Easily create safety incident records. Assign the new incident records to yourself or to a safety agent from the assigned groups. On the Mobile Agent app, add more details, such as hazards and watch-lists, if necessary. Use the activity stream for each related list to view the activity for that incident record.

## Procedure

1.  Open the Mobile Agent app on your mobile device.

2.  In the navigation bar, tap **Home**.

3.  Tap **Safety incidents** icon \(\[Omitted image "casemgmt-templateicon.png"\] Alt text: safety incident icon\) from the quick links section.

    Opens the **All safety incidents list** page where you can view the list of safety incidents.

4.  To modify an existing safety incident,

    -   Swipe left on the safety incident record to view the edit option.
    -   Open the safety incident record and tap **More options** icon \[Omitted image "wsd-more-options-icon-loc-directory.png"\] Alt text: more options.
5.  To add a new safety incident,

    1.  Tap **Create new incident** on the **All safety incidents list** page.

    2.  On the form, fill in the details.

    3.  Select **Submit**.

    To update the related list, see,

    -   [Create or modify root cause analysis of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-create-modify-rca-incident-mobile-agent.md)
    -   [Create or modify actions of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-create-modify-actions-safety-incidents-mobile-agent.md)
    -   [Create or modify the people involved for a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-create-modify-peope-involved-incident-mobile-agent.md)
    -   [Create or modify injury and illness record of a safety incident on the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-create-modify-injury-illness-incidents-mobile-agent.md)

**Parent Topic:**[Manage Health and Safety incident using the Mobile Agent app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety/hs-manage-safety-incident-mobile-agent.md)