---
title: Hiring manager experience for new hire onboarding
description: If you're using the Now Mobile app with the Lifecycle Events for Enterprise \[com.sn\_hr\_lifecycle\_ent\] plugin, hiring managers can track the onboarding progress of their new hires in a single and consolidated section.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery-for-mobile/hiring-manager-experience-for-new-hire-onboarding-in-now-mobile-app.html
release: australia
product: HR Service Delivery for mobile
classification: hr-service-delivery-for-mobile
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery for mobile, HR Service Delivery, Employee Service Management]
---

# Hiring manager experience for new hire onboarding

If you're using the Now Mobile app with the Lifecycle Events for Enterprise \[com.sn\_hr\_lifecycle\_ent\] plugin, hiring managers can track the onboarding progress of their new hires in a single and consolidated section.

The hiring manager experience provides a consolidated view of all of the active onboarding cases of that manager's reports. The manager can drill down into each case form to view and complete their tasks, as well as track tasks that are overdue, view the timeline, and check for any case updates.

**Important:** For the hiring manager section to appear, the hiring manager must:

-   Be the manager of the subject person of the onboarding case
-   Be the opened for person on the onboarding case

Onboarding cases that are shown in the Track new hires section do not appear under the **My Requests** section. If there are no active cases, then the hiring manager section does not appear on the app.

To learn more about new hire onboarding and lifecycle events, see [Lifecyle events for enterprise](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-journey-management/enterprise-onboarding-transitions-landing-page.md).

**Parent Topic:**[HR Service Delivery for mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery-for-mobile/mobile-employee-experience-for-hr-service-delivery.md)