--- title: Configure an HR badge description: Use Badges to create or modify visual indicators that provide quick insights into important attributes of employees, cases, or assigned users, such as organization, role, status, or special conditions on the HR Ticket page. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/CreateModHRBadges.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [Badges] breadcrumb: [HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management] --- # Configure an HR badge Use **Badges** to create or modify visual indicators that provide quick insights into important attributes of employees, cases, or assigned users, such as organization, role, status, or special conditions on the **HR Ticket** page. ## Before you begin Role required: sn\_hr\_core.admin ## About this task **Badges** are configurable labels in HR workspace that display important employee or case information, such as status, employment type, and special flags. Custom badges only appear for specif . - The base system provides defaults and is configurable. - On the **HR Ticket** page, you can filter to-dos based on badges. - Defaults are added to HR services. - Can be overridden on an Activity. ## Procedure 1. Navigate to **All** > **HR Administration** > **Badges**. 2. Click **New** or open a record. 3. Fill in the fields on the form. |Field|Description| |-----|-----------| |Name|Name of the HR badge. Provide up to three characters to represent an organization, such as HR for Human Resources or IT for Information Technology.| |Badge description|Description of the HR badge.| 4. Click **Submit** or **Update**. **Parent Topic:**[HR Administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_AdministerHRServiceManagement.md)