---
title: Activate HR Predictive Intelligence Workbench
description: You can activate the Predictive Intelligence Workbench HRSD content plugin \[com.sn\_piwb\_hrsd\_content\] if you have the admin role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/activate-HRSD-WB.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Predictive Intelligence Workbench administration, HR Predictive Intelligence Workbench, Integration of HR Service Delivery with ServiceNow applications, HR Service Delivery, Employee Service Management]
---

# Activate HR Predictive Intelligence Workbench

You can activate the Predictive Intelligence Workbench HRSD content plugin \[com.sn\_piwb\_hrsd\_content\] if you have the admin role.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).


-   **[Components installed with HR Predictive Intelligence Workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/installed-with-HRSD-WB.md)**  
Several types of components are installed with activation of the HR Predictive Intelligence Workbench HRSD content plugin \[com.sn\_piwb\_hrsd\_content\] plugin, including user roles.

**Parent Topic:**[HR Predictive Intelligence Workbench administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-piwb-administration.md)

**Related topics**  


[List of plugins \(Tokyo\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/list-of-plugins.md)