---
title: HR Service Delivery Advanced Integration with Oracle HCM
description: The ServiceNow HR Service Delivery Advanced Integration with Oracle HCM is built by Bristlecone, Inc.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/adv-or-hcm.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# HR Service Delivery Advanced Integration with Oracle HCM

The ServiceNow® HR Service Delivery Advanced Integration with Oracle HCM is built by Bristlecone, Inc.

It enables you to complete the following Oracle HCM tasks from a ServiceNow instance without navigating into the Oracle HCM system.

-   From a ServiceNow instance, submit a query related to your direct deposit account that is in the Oracle HCM system.
-   From a ServiceNow instance, submit a query related to your time off balance in the Oracle HCM system.
-   View your holiday calendars from the Oracle HCM system in the configured portal in a ServiceNow instance.
-   View your total rewards information from the Oracle HCM system in the configured portal in a ServiceNow instance.

**Note:** These use cases don’t work if your Employee ID, Person ID, and Location details aren’t present in your HR profile.

## Application setup

First, you must activate HR Service Delivery Advanced Integration with Oracle HCM application from the ServiceNow Store. The Oracle HCM Cloud spoke \[sn\_oracle\_hcm\_spoke\], Human Resources Scoped App: Core \[com.sn\_hr\_core\] and [HR Service Delivery Portal UI Components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/portal-components.md) \[com.sn\_hr\_portal\_components\] applications are automatically installed.

Next, you must set up [Oracle HCM Cloud spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/setup-oracle-hcm.md).

## Request apps on the Store

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).