---
title: Change legal name through Virtual Agent
description: Change your legal name change through Virtual Agent chat in Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/change-legal-na-awd.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, HR Service Delivery Advanced Integration with Workday, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Change legal name through Virtual Agent

Change your legal name change through Virtual Agent chat in Employee Center.

## Before you begin

Role required: none

## Procedure

1.  Navigate to Employee Center.

2.  Click Virtual Agent.

3.  Enter a text.

    For example, name change. Your current first name and last name are displayed.

4.  To continue with the legal name change in Workday, press **Yes**.

5.  Enter a first name, a last name, and a middle name.

6.  Upload the supporting legal name change document.

    **Note:** The option does not appear if it is not configured by your administrator.

7.  Enter a description for the uploaded legal name change document.

8.  Review your updated legal name changes and supporting document and press **Yes**.

    An HR case is created and the chat conversation is ended.


**Parent Topic:**[Using HR Service Delivery Advanced Integration with Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-hr-service-delivery-advanced-integration-with-workday.md)

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