---
title: Configure HR Success Dashboard indicators
description: Set up the HR Success Dashboard so that HR leadership teams and process owners can start using the dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/configure-success-dashboard.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Success Dashboard indicators, HR Service Delivery, Employee Service Management]
---

# Configure HR Success Dashboard indicators

Set up the HR Success Dashboard so that HR leadership teams and process owners can start using the dashboard.

## Get started with HR Success Dashboard indicators

1.  [Install the HR Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/install-success-dashboard.md)
2.  The dashboard tracks the Human Resources General knowledge base. To change the tracked knowledge base or add additional knowledge bases, follow the steps to: [Configure tracked Knowledge Base for the self-solved KPI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/configure-knowledge-sdb.md)
3.  If you have topics other than the base system topics, configure the Virtual Agent deflection nodes: [Configure the Virtual Agent topics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/instrument-virtual-agent-sdb.md)
4.  [Set fulfillment automation level of catalog item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/set-fulfillment-automation-level-sdb.md)
5.  Configure the dashboard key performance indicators \(KPIs\), add contributing indicators, or update the More information card
    1.  [Configure Success Dashboard indicators KPIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/config-kpis-sdb.md).
    2.  [Add contributing indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/add-contributing-indicators.md).
    3.  [Update more information cards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/update-sidepanel-more.md).
6.  [Run Update formula script for HR Success Dashboard indicators](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/run-the-update-formula-script.md)
7.  [Activate Performance Analytics jobs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/activae-pa-indicator-jobs-sdb.md)