---
title: Email notification layout for HR Service Delivery notifications
description: Use the email notification layout and template shipped with the Employee Experience Foundation \(com.snc.sn\_ex\_emp\_fd\) plugin to deliver HR notifications. Apply the layout to email notifications to elevate the look and feel, and deliver branded notifications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/email-notification-hr.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR notifications, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Email notification layout for HR Service Delivery notifications

Use the email notification layout and template shipped with the Employee Experience Foundation \(com.snc.sn\_ex\_emp\_fd\) plugin to deliver HR notifications. Apply the layout to email notifications to elevate the look and feel, and deliver branded notifications.

The Employee Experience Foundation \(com.snc.sn\_ex\_emp\_fd\) plugin is installed as a dependent plugin with Employee Center or Employee Center Pro. However, you can still independently install the plugin from ServiceNow Store.

By default, the following email notifications use the Employee notification layout. You can choose to modify the email body or use them as provided.

<table id="table_lpj_fw5_dsb"><thead><tr><th>

Notification name

</th><th>

Used for

</th><th>

Recipient

</th></tr></thead><tbody><tr><td>

HR case opened**Note:** By default, this notification is in **False** state. Set it to **True** to start using this email notification.

</td><td>

Sends an email notification when an HR case is created.

</td><td>

Opened for

</td></tr><tr><td>

HR case closed**Note:** By default, this notification is in **False** state. Set it to **True** to start using this email notification.

</td><td>

Sends an email notification when an HR case is marked as complete.

</td><td>

Opened for, Watch list

</td></tr><tr><td>

Comment left on HR case**Note:** By default, this notification is in **False** state. Set it to **True** to start using this email notification.

</td><td>

Sends an email notification when comments are added to an HR case.

</td><td>

Opened for, Watch list

</td></tr></tbody>
</table>**Important:** These email notifications are automatically set up for new users. Existing users must upgrade or install the Employee Experience Foundation plugin to enable these notifications.

**Parent Topic:**[HR notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/HRNotifications.md)