---
title: Enterprise Service Management Integrations Framework reference
description: Reference topics provide additional information about the Enterprise Service Management Integrations Framework, including lists and forms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/ent-service-mgmt-int-framework-reference.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Enterprise Service Management Integrations Framework, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Enterprise Service Management Integrations Framework reference

Reference topics provide additional information about the Enterprise Service Management Integrations Framework, including lists and forms.

-   **[Components installed with Enterprise Service Management Integrations Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/installed-with-hr-int-fra.md)**  
Several types of components are installed with activation of the Enterprise Service Management Integrations Framework \[sn\_hr\_integr\_fw\], including tables and user roles.
-   **[Widgets to display tasks from a third-party system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/widget-config-hrfra.md)**  
The **HRSD Framework Integration** and **HRSD Integration Framework Complete** pre-configured widgets help to display tasks from a third-party system to the To-dos page in Employee Center.
-   **[ServiceNow Otto for HR Service Delivery \(HRSD\) Virtual Agent topic mapping for Enterprise Service Management Integrations Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/esm-framework-mapping.md)**  
View the Virtual Agent topic-feature-service mapping for ServiceNow Otto for HR Service Delivery \(HRSD\) integration with Enterprise Service Management Integrations Framework.

**Parent Topic:**[Integration of HR Service Delivery with third-party systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/integrate-third-party-systems.md)