---
title: Activate the Analytics and Reporting Solution for Employee Relations
description: Activate the content pack plugins for the Analytics and Reporting Solution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/er-hr-pa-install.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Analytics and Reporting Solutions for Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Activate the Analytics and Reporting Solution for Employee Relations

Activate the content pack plugins for the Analytics and Reporting Solution.

## Before you begin

Activate the full, subscription version of Performance Analytics on the instance where you're activating this Platform Analytics Solution. You can activate Performance Analytics on a non-production instance without purchasing a subscription. For more information, see [Activate your Performance Analytics subscription](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/now-intelligence/c_PremiumPerformanceAnalytics.md).

Role required: admin

## About this task

Activate the following plugins prior to activating the Performance Analytics - Content Pack - Human Resources: Employe Relations Scoped App \[com.sn\_hr\_employee\_relations\_pa\] plugin:

<table id="table_rdt_klv_ymb"><thead><tr><th>

Plugin

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Human Resources Scoped App: Core \[com.sn\_hr\_core\]

</td><td>

Enables you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests.**Note:** Employee relations require activation of this plugin, but is a separate scope.

</td></tr><tr><td>

Performance Analytics - Content Pack - Human Resources Scoped App \[sn\_hr\_employee\_relations\_pa\]

</td><td>

Measures key performance indicators to track HR performance over time.

</td></tr><tr><td>

Human Resources Scoped App: Employee Relations \[com.sn\_hr\_employee\_relations\]

</td><td>

Enables you to easily manage employee relations and investigations cases.

</td></tr></tbody>
</table>## Procedure

1.  Navigate to **System Applications** &gt; **All Applications** &gt; **All**.

2.  Search for `Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]`.

3.  Install the application.

4.