---
title: Federal plugin
description: The ServiceNow, Inc. Federal plugin provides data elements for public sector customers. These align with HCIM \(Human Capital Information Model\), the Federal human capital management data standard. HCIM was developed by the Human Resources Line of Business at the Office of Personnel Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/fed-view.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery, Employee Service Management]
---

# Federal plugin

The ServiceNow, Inc. Federal plugin provides data elements for public sector customers. These align with HCIM \(Human Capital Information Model\), the Federal human capital management data standard. HCIM was developed by the Human Resources Line of Business at the Office of Personnel Management.

This plugin extends HR Profile, Location, and Position tables with additional fields and tables for Federal, State, and Local public sectors.

## Key benefits

The following are some key benefits of the Federal plugin:

-   Promotes interoperability by providing data structures that makes data flow seamlessly to and from agencies, or shared service providers.
-   Provides additional data elements that are commonly used in services agencies provide to the government employees they service.
-   Augments the delivered HR Service Delivery and ServiceNow AI Platform tables.

    For example, the default Locations table \(cmn\_locations\) can be configured to include reference fields from the Duty Station table \(sn\_fedtables\_duty\_station\), or the Duty Location can be added as a field to the HR Profile to display the GeoLoc of the employee’s duty station.

-   Offers prebuilt capability that allows for easier configuration of services and workflows and minimizes customization needs.

**Important:** The tables installed with the Federal plugin are standalone. There are no dependencies between the HR Service Delivery tables and the Federal plugin tables, until the Federal plugin tables are included in the work stream.

## Get started

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Set up Federal plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/set-up-fed.md) \[Omitted image "bus-sdlc.svg"\] Alt text: Configure the plugin to get started

</td><td>

[Using Federal plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-fed-app.md) \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Use the plugin to promote interoperability between agencies or shared service providers.

</td><td>

[Federal plugin reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/refer-fed.md) \[Omitted image "bus-learn.svg"\] Alt text: Get details about tables in the plugin

</td></tr></tbody>
</table>## Additional resources

-   Learn more about what's new and changed, see the [HR Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/hr-service-delivery-landing.md).
-   Log in to your ServiceNow® account and find additional information about implementing and deploying  features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
-   Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
-   Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
-   Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).