---
title: Employee Relations
description: With Employee Relations \(ER\), handle a sensitive complaint with tighter security. Maintain complete confidentiality and protect the privacy of the user who has raised the complaint.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-case-employee-relations.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Employee Relations

With Employee Relations \(ER\), handle a sensitive complaint with tighter security. Maintain complete confidentiality and protect the privacy of the user who has raised the complaint.

## Get started

<table id="table_nyp_yyr_qbc" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn more about Employee Relations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/explore-er.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Plan and configure your implementation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-setting-up.md)

</td><td>

[Reporting\[Omitted image "bus-performance-forecasting-2.svg"\] Alt text:Use historical trends and data comparisons for Employee Relations to assess organizational performance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/er-hr-par.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-manage.svg"\] Alt text:Use Employee relations to efficiently handle and resolve sensitive cases.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-using.md)

</td><td>

[Integration\[Omitted image "bus-learn.svg"\] Alt text:Integrate with different applications to expand the capabilities and effectiveness of Employee Relations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/emp-relations-legal.md)

</td><td>

 

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for Employee Relations in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)