---
title: Create an allegation record
description: Use Allegations to provide additional details for an ER case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-er-create-allegation.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using HR Service Delivery Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Create an allegation record

Use Allegations to provide additional details for an ER case.

## Before you begin

Role required: sn\_hr\_er.case\_writer

## Procedure

1.  Navigate to the **Allegations** tab in Core UI.

    1.  Navigate to **All** > **Employee Relations** > **Cases**.

    2.  Select an ER case.

    3.  Scroll down to the related list and select the **Allegations** tab.

    4.  Select **New**.

2.  Navigate to the **Allegations** tab in Agent Workspace for HR Case Management.

    1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

    2.  Select the **Lists** icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\).

    3.  In the ER category, select an ER case.

    4.  Select the **Allegations** tab.

    5.  Select **New**.

3.  Fill in the form.

<table id="table_ksq_4s5_mlb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

HR case

</td><td>

The HR case number associated with the allegation.

</td></tr><tr><td>

Allegation type

</td><td>

The allegation type describing the ER case. Allegation subtypes further describe an allegation. Allegation types are:-   Customer Mistreatment
-   Discrimination
-   Drugs and Alcohol
-   Fraud and Theft
-   Harassment
-   Interpersonal Conflict
-   Misconduct
-   Retaliation
-   Wage and Scheduling
-   Workplace Violence


</td></tr><tr><td>

Allegation subtype

</td><td>

Further describes an allegation type. Your choice of allegation subtype is dependent on what you select for allegation type.

</td></tr><tr><td>

Description

</td><td>

Details about the allegation.

</td></tr></tbody>
</table>4.  Click **Save** or **Submit**.

    If an Involved Parties record of type **Subject of Allegation** exists, the Subject of allegation field in the allegation record is auto-populated, provided that only one subject of allegation exists.