---
title: Schedule an interview in Employee Relations using the legacy UI
description: Documenting interviews is crucial to ER cases. Use the Interview form to take notes and capture important details of the ER case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-er-interview.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Using Interview Management, Using HR Service Delivery Employee Relations, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Schedule an interview in Employee Relations using the legacy UI

Documenting interviews is crucial to ER cases. Use the Interview form to take notes and capture important details of the ER case.

## Before you begin

Role required: sn\_hr\_er.case\_writer

## Procedure

1.  Navigate to **All** > **Employee Relations** > **Cases**.

2.  Select an ER case.

3.  Scroll down and select the **Interviews** tab in the related list.

4.  Select **New**.

5.  Fill in the form.

<table id="table_hbw_4cv_mlb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

The number identifying the interview record. The application automatically assigns interview numbers.

</td></tr><tr><td>

HR case

</td><td>

The HR ER case number associated with the interview.**Note:** If you access the interview from **Employee Relations**, you have to select an HR case to associate the interview to.

</td></tr><tr><td>

Interviewee

</td><td>

Name of the person who you are interviewing.Select the **Lookup using list** icon \[Omitted image "magnifying-glass.png"\] Alt text: Lookup using list icon and search for the person you are interviewing. If no names appear, you can select **New** and create an involved party. For more information, see [Create an involved parties record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-involved-parties.md).

</td></tr><tr><td>

Interviewers

</td><td>

Names of the people who conducted the interview.Click the **Unlock Interviewers** icon \[Omitted image "icon-hr-unlock-add-parties.png"\] Alt text: Unlock Interviewers icon and search for the names of the people who conduct the interview.

**Note:** Only members with the sn\_interview\_temp.writer role or belong to a group that has the Employee Relations skill.

 You can optionally enter the email addresses for each interviewer.

</td></tr><tr><td>

External attendees

</td><td>

Indicates people outside of your company attended the interview.

</td></tr><tr><td>

External invite email

</td><td>

The email addresses of the external people that attend the interview.

</td></tr><tr><td>

Scheduling method

</td><td>

The method you are using to schedule the interview. If your company only uses the manual method of scheduling, **Manual entry** appears and cannot be edited.

 If your company uses the integration with Microsoft Outlook Calendar to schedule, **Calendar** appears. For more information, see [Using Interview Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-interview-management.md).

</td></tr><tr><td>

Start date

</td><td>

The date and start time of the interview.

</td></tr><tr><td>

End date

</td><td>

The date and end time of the interview.

</td></tr><tr><td>

Additional parties

</td><td>

Other people you want as part of the interview record.Click the **Add me** icon \[Omitted image "icon-hr-add-me.png"\] Alt text: Add me icon to add yourself or the **Unlock additional parties** icon \[Omitted image "icon-hr-unlock-add-parties.png"\] Alt text: Unlock additional parties icon to add yourself or other people.

 You can optionally enter the email addresses for each interviewer.

</td></tr><tr><td>

External URL

</td><td>

A URL that is relevant to the interview. For example, if your company maintains interview notes in a different or external system from HR Service Delivery, you can enter the URL to maintain a link and consistency.

</td></tr><tr><td>

Interview date

</td><td>

The date the interview took place. Appears after the interview concluded.

</td></tr><tr><td>

Created by

</td><td>

The user that created the interview invite record.

</td></tr><tr><td>

Interview notes

</td><td>

Notes from the interview or you can enter the answers to the questions from the interview question templates.

</td></tr></tbody>
</table>6.  Select the **Questions** button at the top, right corner to view, and select questions from an interview template.

    Interview templates ensure consistency and efficiency when conducting interviews. For more information, see [Create an interview question template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-interview-1.md).

7.  If an interview template appears, select it and you can select **Copy to clipboard** or **Insert to notes**.

    **Note:** **Copy to clipboard** copies the questions from the interview template and allows you to paste it to an external document. **Insert to notes** copies all questions to the **Interview notes** field.

8.  Select **Save** or **Submit**.

    If you select **Save**, the Evidence related list appears. For more information, see [Evidence Management for Employee Relations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-er-evidence-mgmt.md).